DonorConnect
  • 06-Jan-2021 to 22-Jan-2021 (MST)
  • Tissue Donation
  • Murray, UT, USA
  • 18.77
  • Hourly
  • Full Time

Attractive Benefits Package


Tissue Donation Coordinator 

DonorConnect is a federally designated nonprofit procurement organization dedicated to the recovery of organ, eye, and tissue donation for transplantation. Our employees help save and improve lives!

We offer an attractive salary package designed to attract and retain individuals willing to accept the challenges and rewards associated with organ, eye, and tissue donation.

Our ideal candidate is a person who is empathetic, decisive, appreciates diversity, holds themselves personally accountable for their performance and can compartmentalize emotions to support families in crisis. This job is very rewarding for people who like to make a difference. You will have the opportunity in this role to help families through a very difficult situation and to help facilitate healing for donor families through the generosity of their loved one's gift of tissue donation.

 Under the direction of the Manager, Tissue Donation they will be responsible for the following:

  • Responsible for donor workup process including in-depth medical evaluation of clinical course, hemodilution, medical records including past medical history, preliminary information provided by referral source, behavioral risk information, investigator narratives, works closely with organ team to assess tissue eligibility for combined cases; based on FDA, AATB, & Processor criteria. Obtains release of jurisdiction from the medical examiner or coroner when applicable. 
  • Responsible for Facilitating Donation conversations with donor families and providing all relevant donation options and information necessary to ensure informed donation decision. Speaks with grieving families on the phone or in-person providing support and assistance through the donation conversation. Responsible for completing the Donor Risk Assessment, including identifying a valid historian and identifying contradictions for donation as applicable. 
  • Responsible for completion of Authorization paperwork and identification of the appropriate authorizing person based on legal order of priority. Completes authorization paperwork primarily for tissue and eye donation, and for organ donation by phone for telephonic authorization. Responsible for the completion of follow up screening with processors. Clearly communicates donor status or potential to the Tissue Recovery Coordinator, hospitals, Organ Coordinators, OME/Coroner, funeral homes, and eye banks in a timely manner as applicable. Responsible for the timely correction of paperwork. 
  • All employees are expected to be professional, polite, and positive; assume good intent, be respectful, supportive, share expertise, and facilitate team interactions. Behavior is consistent with DonorConnect values and is reflected both inside and outside the organization. 

This is a full-time position and requires shift work. Shifts consist of three 12 hour shifts of either 7am to 7pm and 8am-8pm. The days of the shifts will often rotate, must be flexible and available to work weekends as needed. This position also requires prompt charting corrections, and meetings every Monday, or Tuesdays when holiday falls on a Monday.

This is a 24-hour industry and in some instances, such as holidays may require a 24-hour shift to be worked. Work involves long periods of sitting and working on a computer and telephone.

Qualifications: Must be able to pass a comprehensive background check

Training/Education/Certification:

  • Associates degree preferred in health sciences, science related field, communication, or psychology
  • CTBS, CEBT, CPTC, ASCP certification preferred

Required Knowledge:

  • Knowledge of the organ and tissue transplant fields
  • Intermediate computing skills
  • Basic knowledge of disease processes

Experience Required:

  • One year of equivalent experience in one of the following: medical experience, grief or crisis management medical or dental customer service, tissue banking with an associate degree or two years of equivalent experience without an Associate's degree
  • Medical terminology

Skills/Abilities:

  • Excellent public relations and interpersonal abilities
  • Solid oral and written communication skills
  • Able to maintain accurate records and real-time documentation
  • Able to work well with all levels of personnel in hospital settings and within the differing guidelines of each institution
  • Ability to coordinate and manage a variable workload often under intense pressure and within limited time frames
  • Ability to make a sound clinical assessment in a fast-paced environment
  • Must have a high level of interpersonal communication skills to handle sensitive and confidential situations
  • Must possess a high level of self-motivation and well-developed time management, organizational, critical thinking, and problem-solving skills
  • Ability to adhere to set guidelines and work instructions while paying close attention to detail
  • Committed to providing a high level of customer service
  • Proficiency in the use of computer equipment and software, and typing, including but not limited to Windows environment (Word, Excel, Outlook)
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